Essential Staffing & Recruiting KPIs (Infographic)Keeping your core KPIs on track will help you to improve your recruiting process, but what metrics should you be paying attention to? Here…Jun 2, 2021Jun 2, 2021
5 Call Center Contest Ideas to Motivate Your TeamCall center work can be repetitive and it is often challenging to keep motivation and engagement levels high among employees. Contests are…Jun 2, 2021Jun 2, 2021
9 Best Automation Sales Prospecting Tools Reviewed in 2021This post was updated in 2021.May 28, 2021May 28, 2021
20 Inspirational Quotes to Get Your Sales Teams Pumped Up in 2021It’s no news that, for many industries, sales has been one of the most affected areas in the wake of the pandemic. Whether impacted by…May 3, 2021May 3, 2021
The 10 Best YouTube Channels for Sales — Part 1We’ve found that there is a wide range of free, high-quality sales content available on YouTube. Learn how to be successful in the field…Apr 16, 2021Apr 16, 2021
What is the best CRM for Sales Teams?Choosing the best CRM for sales teams is a challenge for companies both big and small. The right system can be an invaluable tool, and the…Apr 9, 2021Apr 9, 2021
Why Commissions Aren’t Enough: How to Motivate Outside Sales TeamsFeeling disconnected is a big challenge among field reps and commissions are no longer enough to engage them. Start the change today!Apr 8, 2021Apr 8, 2021
Gamification: A Fresh Take on Employee Engagement for Call CentersThe trend towards creating a more engaging work culture is gaining force. Here’s why Call Center managers should pay attention.Jun 27, 2019Jun 27, 2019
Can Gamification Increase ROI of Sales CRM?Poor user adoption of sales CRM is often a major barrier to ROI. Gamification can help change that!Apr 3, 2019Apr 3, 2019
High Turnover is Costing Call CentersWhy Employee Retention Should be a Priority and What to do About itMar 12, 2019Mar 12, 2019