Alejandro Morales·Jun 2, 2021Essential Staffing & Recruiting KPIs (Infographic)Keeping your core KPIs on track will help you to improve your recruiting process, but what metrics should you be paying attention to? Here…
Alejandro Morales·Jun 2, 20215 Call Center Contest Ideas to Motivate Your TeamCall center work can be repetitive and it is often challenging to keep motivation and engagement levels high among employees. Contests are…
Alejandro Morales·May 28, 20219 Best Automation Sales Prospecting Tools Reviewed in 2021This post was updated in 2021.
Alejandro Morales·May 3, 202120 Inspirational Quotes to Get Your Sales Teams Pumped Up in 2021It’s no news that, for many industries, sales has been one of the most affected areas in the wake of the pandemic. Whether impacted by…
Alejandro Morales·Apr 16, 2021The 10 Best YouTube Channels for Sales — Part 1We’ve found that there is a wide range of free, high-quality sales content available on YouTube. Learn how to be successful in the field…
Alejandro Morales·Apr 9, 2021What is the best CRM for Sales Teams?Choosing the best CRM for sales teams is a challenge for companies both big and small. The right system can be an invaluable tool, and the…A response icon1A response icon1
Alejandro Morales·Apr 8, 2021Why Commissions Aren’t Enough: How to Motivate Outside Sales TeamsFeeling disconnected is a big challenge among field reps and commissions are no longer enough to engage them. Start the change today!
Alejandro Morales·Jun 27, 2019Gamification: A Fresh Take on Employee Engagement for Call CentersThe trend towards creating a more engaging work culture is gaining force. Here’s why Call Center managers should pay attention.
Alejandro Morales·Apr 3, 2019Can Gamification Increase ROI of Sales CRM?Poor user adoption of sales CRM is often a major barrier to ROI. Gamification can help change that!
Alejandro Morales·Mar 12, 2019High Turnover is Costing Call CentersWhy Employee Retention Should be a Priority and What to do About it